Enabling Excellence in Communication & Technology

Since 1979, excellence and experience have driven our approach to delivering innovative, practical IT solutions. As your trusted partner, we assure technology goes the extra mile to ensure your business success.

two business people walking down a office hallway
to Work Smarter?
to Work Smarter?

Healthcare Contact Center Experience

EDCi is your trusted partner for healthcare contact centers. Our tailored solutions, such as EHRConnect®, ensure end-to-end success with personalized implementation and continuous improvement.

Modern Workplace

Maximize productivity and foster innovation with EDCi Professional Services and Microsoft 365. By integrating Microsoft Copilot, we enhance decision-making and creativity, creating a collaborative and efficient workspace experience.

Infrastructure and Data Center

Fine-tune your data center for peak performance with EDCi. Our solutions ensure scalability that aligns perfectly with your business growth, maximizing efficiency and reliability.

Cyber Security Solutions

Stay ahead of evolving cyber threats with EDCi's expert solutions. We provide a bridge between innovation and protection, enabling you to explore new ideas confidently while safeguarding your assets.

Business Application

Transform your business operations with EDCi's proficiency in Microsoft Power Automate. Our bespoke solutions seamlessly integrate with Microsoft 365, catering to your unique business requirements with efficiency and precision.

Professional Services

Gain more control with less hassle. Let our specialized team streamline your business operations, allowing you to focus on core activities while we strengthen your IT capabilities.

Cloud Solutions

Develop a robust cloud strategy with EDCi's expert guidance. From choosing the right cloud provider to implementing tailored solutions and optimizing your cloud environment, we've got you covered every step of the way.

Customer Experience

We understand the importance of reducing expenses while enhancing customer touchpoints. That's why we offer top-of-the-line cloud and on-premises customer experience solutions.
45+ Years of Innovation and Trust

With 45 years of dedicated experience, we've been delivering tailored IT solutions that keep our clients at the cutting edge of  technology. Our adaptability and expertise enable us to align our custom solutions with your unique goals.

75+ Architects and Engineers

Our team of highly experienced engineers and solutions architects are dedicated to providing expert guidance to your IT department. Armed with expertise and forward-looking strategies, we empower your business to stay ahead of the curve.

98% Customer Retention Rate

We're proud of our 98% retention rate, a true testament to our commitment to deliver excellence and ensure your satisfaction and success. Our mission is to build long-lasting partnerships grounded in trust, reliability, and outstanding results.

Award-Winning Innovations

We create custom solutions that drive business success, tailored to your unique needs and designed with creative thinking. Our innovative approach has earned us awards for problem-solving and delivering tangible results.

Revolutionize Healthcare Communications

Patient Experience Solutions

EHRConnect® - the ultimate solution for seamless integration of Epic System patient data with Genesys Cloud Contact Center. Our advanced technology enables exceptional patient experience, with conversational AI for voice, chat, and text.