The Continuous Improvement Lead Consultant will serve as a key component of EDCi’s Experience Sales team, taking ownership of strategic client accounts to perform continuous improvement consulting support. This role will closely interact with our sales account managers as well as our customers to help architect world-class solutions and enable our customers to achieve optimal business outcomes.
Learn MoreThe Sr. Genesys Engineer will have the following responsibilities: designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity will serve as a lead engineer on EDCi’s Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide “world class services” while maintaining the highest level of quality.
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