The Continuous Improvement Lead Consultant will serve as a key component on EDCi’s Experience Sales team, taking ownership of strategic client accounts to perform continuous improvement consulting support. This role will closely interact with our sales account managers as well as our customers to help architect world class solutions and enable our customers to achieve optimal business outcomes.
Learn MoreAs a Cisco Premier Partner, EDCi specializes in networking solutions such as switching, routing, firewalls, security, wireless, and IP telephony. We are committed to providing high-quality consulting services that drive business success for our customers. The Sr. Network Consultant / Engineer will play a critical role in delivering strategic and technical consulting services to our clients. This individual will leverage their expertise in Cisco technologies to design, implement, and support complex networking solutions. In addition to technical delivery, the Senior Engineer will collaborate with project managers, support sales initiatives, and act as a trusted advisor to clients.
Learn MoreEDCi is seeking a highly skilled Contracts Specialist with a strong legal background to join our team. Under the supervision of the Chief Operating Officer, this position is responsible for drafting, reviewing and negotiating business contracts, while identifying and mitigating risks. The position requires collaboration with internal teams and external counsel, maintaining contract templates, and ensuring compliance with legal standards.
Learn MoreThe Sr. Genesys Engineer will have the following responsibilities: designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity will serve as a lead engineer on EDCi’s Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide “world class services” while maintaining the highest level of quality.
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