Open Opportunities

Software Developer

Location:
Remote

Position Summary

The Software Developer works collaboratively within an Agile team to deliver business capabilities for customers. The Software Developer will have responsibility for designing, developing, implementing and supporting new software for customers as well as existing off the shelf software integrations. If you’re a full stack developer with a love of software development, we want to talk to you!

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Sr. Software Developer

Location:
Remote

Position Summary

Location: Remote Position Summary EDCi has an immediate opening for a Sr. Software Developer. The Sr. Software Developer will work collaboratively within an Agile team to deliver business capabilities for customers. This role takes an active leadership role in all phases of the software development lifecycle, including requirements, design, coding and testing software. EDCi develops new software for customers as well as existing off the shelf software integrations. The candidate will work closely with sales, project managers, business analysts, and engineers to design, and implement software & systems necessary to complete project deliverables according to contract requirements and budget constraints.

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Continuous Improvement Lead

Location:
Remote

Position Summary

The Continuous Improvement Lead Consultant will serve as a key component on EDCi’s Experience Sales team, taking ownership of strategic client accounts to perform continuous improvement consulting support. This role will closely interact with our sales account managers as well as our customers to help architect world class solutions and enable our customers to achieve optimal business outcomes.

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Sr. Network Consultant/Engineer

Location:
Wisconsin

Position Summary

As a Cisco Premier Partner, EDCi specializes in networking solutions such as switching, routing, firewalls, security, wireless, and IP telephony. We are committed to providing high-quality consulting services that drive business success for our customers. The Sr. Network Consultant / Engineer will play a critical role in delivering strategic and technical consulting services to our clients. This individual will leverage their expertise in Cisco technologies to design, implement, and support complex networking solutions. In addition to technical delivery, the Senior Engineer will collaborate with project managers, support sales initiatives, and act as a trusted advisor to clients.

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Contracts Specialist

Location:
Remote

Position Summary

EDCi is seeking a highly skilled Contracts Specialist with a strong legal background to join our team. Under the supervision of the Chief Operating Officer, this position is responsible for drafting, reviewing and negotiating business contracts, while identifying and mitigating risks. The position requires collaboration with internal teams and external counsel, maintaining contract templates, and ensuring compliance with legal standards.

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Sr. Genesys Cloud CX (Genesys Cloud/PureCloud) Engineer

Location:
Remote

Position Summary

The Sr. Genesys Engineer will have the following responsibilities: designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity will serve as a lead engineer on EDCi’s Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide “world class services” while maintaining the highest level of quality.

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