Support & Resource Page

We’re here to help.

Call EDCi’s
support line
1-800-332-3553
Open a
ticket online
Learn more
about support
offerings
If you are experiencing an outage, please call our 24/7 support line at
1-800-332-3553

Logging a Support Ticket is Easy

Here’s how:
Open a new ticket online or call EDCi support

Open a ticket online: support.edci.com
Call EDCi’s support line at 1-800-332-3553.
Both methods will get your ticket into the hands of our Technical Services Coordinator who will assign your issue to the proper engineer.