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Parallels Fitness Assessment

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Managed replication + snapshots for Genesys Cloud

Recover fast from outages
and configuration mistakes

RepliCloud protects your business from configuration drift, human error, and unexpected outages that disrupt operations and impact customers. By keeping Dev, Prod, and DR orgs aligned and ensures you can quickly recover.

  • Replication + synchronization to reduce drift across environments.
  • Point-in-time snapshots for rapid rollback when something breaks.
  • Backed by EDCi’s continuous improvement model so your environment stays optimized, aligned, and resilient as your platform evolves.
Get a RepliCloud Demo

We’ll show snapshot restore, environment alignment, and how it fits your Dev/Prod/DR model.

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By submitting, you’re requesting a follow-up from EDCi about RepliCloud for Genesys Cloud.

How it works

How RepliCloud Works

RepliCloud combines three building blocks—replication, synchronization, and snapshots— to keep environments aligned and make recovery predictable when something goes wrong.

Replication

Automated org-to-org replication supports Dev→Prod and Prod→DR alignment across regions.

Synchronization

Ongoing sync reduces drift so environments stay consistent as changes are deployed.

Point-in-time Snapshots

“Org image” snapshots enable structured restore to a known-good state after misconfigurations, deletions, or corruption.

Benefits

Why RepliCloud

DR is only valuable if you can execute it predictably and consistently. RepliCloud reduces complexity and makes restoration repeatable.

Structured restore

Restore from a point-in-time snapshot, avoiding full rebuilds after change-related incidents.

Reduce risk

Lower exposure to admin errors and configuration loss with snapshots + environment alignment.

Simplify operations

Automated replication and snapshots reduce custom scripting and manual overhead.

Outcomes

  • Predictable recovery Snapshot-based restore with a repeatable process.
  • Lower implementation effort Less custom work and fewer scripts to maintain over time.
  • Shorter project timelines Repeatable deployment motion for customers and partners.
  • Reduced drift Ongoing alignment across Dev/Prod/DR.

Best-fit scenarios

  • Multi-region DR requirements Prod org in Region A with a DR org in Region B.
  • High change velocity Frequent flow/routing changes and multiple admins.
  • Dev→Prod parity issues Reduce “it worked in dev” failures.
  • History of config incidents Recover without rebuilding from scratch.