A 3-Part Webinar Series
You’ll hear from EDCi experts alongside real customer stories, use cases, and interviews.
This webinar series explores how healthcare organizations are using AI in the access center—through real data, practical use cases, and firsthand customer insights—showing what works and how to scale patient access responsibly.
Attend one session or the full series
🎥 Recordings sent to all registered attendees
Session 1: AI in the Access Center: What’s New and What Actually Works
Practical guidance for using AI effectively in access workflows
Session 2: Most Valuable AI Use Cases for the Access Center
Helpful use cases that solve problems
Session 3: The Most Common Patient Complaints in Healthcare Access
Join EDCi's Julie Rohloff and frontline access supervisors for an in-the-trenches conversation about the most common patient complaints—and what they reveal about today's access challenges.
From scheduling delays and referral confusion to digital expectations and cost transparency, hear what's driving patient frustration, how leading organizations are responding, and where IT and access teams can work together to create a smoother patient experience before complaints become bigger problems.
Meet the Speakers:
Guest Speakers Coming Soon!
