Patrick Croak (CCIE Wireless #34712) is a Systems Architect with a focus on Wireless & Enterprise Networking. His primary responsibilities include planning, designing, and optimizing enterprise networks. He also works closely with engineering for product development and innovation. Prior to this role, he spent several years working on the TAC support escalation team, troubleshooting complex wireless network issues. Patrick has been with Cisco since 2006.
Keynote Speaker - Scott Augenbaum
Retired FBI Agent with expertise in Cyber Crime Prevention, Supervisory Special Agent for Cyber Crime Fraud Unit
After joining the Federal Bureau of Investigation (FBI) in the New York Field Office in 1988 as a support employee, Scott Augenbaum became a Special Agent in 1994 and was assigned to the Syracuse, New York Office, where he worked domestic terrorism, white collar and hate crimes, and all computer crime investigations. In October 2003, he was promoted to Supervisory Special Agent at FBI Headquarters, Washington D.C in the Cyber Division, Cyber Crime Fraud Unit, and was responsible for managing the FBI’s Cyber Task Force Program and Intellectual Property Rights Program. In 2006 he was transferred to Nashville, TN and managed the FBI Memphis Division Computer Intrusion/Counterintelligence Squad in Nashville, TN.
Over the past three decades, he responded to thousands of Cyber Crime incidents and provided hundreds of computer intrusion threat briefings with the goal of educating the community on emerging computer intrusion threats and how to not to be the victim of a data breach. In January 2018, he retired from the FBI and he shares his knowledge base to provide a unique training experience. He will scare you and make you laugh and provide you with a number of no-cost quick fixes to prevent you and your organization from becoming victims.
Scott Augenbaum earned an MBA at American Sentinel University in Information Technology, and a Masters Certificate in Information Security Management from Villanova University and has earned six General Information Assurance Certifications (GIAC).
Chief Security Strategist, Citrix
As Chief Security Strategist for Citrix, Kurt Roemer leads security, compliance, risk and privacy strategies for Citrix products. As a member of the Citrix CTO and Strategy Office, Roemer drives ideation, innovation and technical direction for products and solutions that advance business productivity while ensuring information governance. An information services veteran with more than 30 years experience, his credentials include the Certified Information Systems Security Professional (CISSP) designation. He also served as Commissioner for the US public-sector CLOUD2 initiative and led efforts to develop the PCI Security Standards Council Virtualization Guidance Information Supplement while serving on the Board of Advisors.
Vice President of Product Marketing & Strategy, SmartAction
Dan has 10 years of experience in market development for Artificial Intelligence technologies, with a focus on conversational speech recognition and natural language.
Customer Success Manager, Microsoft
Matt currently works as a Customer Success Manager within Microsoft’s US Healthcare and Life Sciences group. A Milwaukee native, Matt started his career with Aurora Healthcare and spent a decade consulting on Microsoft technologies to businesses of various sizes. His current role is centered around assisting customers in realizing value from Microsoft cloud services, specifically Microsoft Teams. He enjoys working with administrators and clinical leaders at his healthcare provider customers to guide their organizations through the organizational change required to successfully adopt Microsoft Teams.
Sr. Solutions Architect, EDCi
Andrew is a Senior Solutions Architect at EDCi. He has spent over 20 years working with Microsoft based solutions in and around communication, collaboration, identity and security. He works with his client’s leaders to architect, plan and deploy solutions that provide a better experience within productivity, security and employee and customer engagement. Andrew is a trusted adviser to EDCi’s Fortune 2000 customers in the Upper Midwest and around the globe.
Manager Solutions & Emerging Technologies, IT and Edge Infrastructure, Vertiv
Bryce works with engineers, architects, partners, and end users to provide answers for data center white space challenges. Bryce’s diverse background in software, controls and manufacturing engineering has given him the tools to understand and solve the problems of today’s computing environments. He works to provide assessments, products, and solutions that lead to energy savings and operational efficiency. As a member of Vertiv’s IT & Edge Infrastructure team, he knows the rack, PDU, monitoring, management and UPS product offerings intimately. Bryce works with the Vertiv engineering and offering management teams to provide a voice of the customer and pushes innovation.
Aside from his work life Bryce is a happy husband and father of 3 boys. Youth and high school activities keep the family on the move most nights and weekends as does grocery shopping. Bryce also works with Big 10 referees in his time away from the office providing them instant replays for football, basketball and several other college sports. Thankfully, he doesn’t get to make the calls.
Vice President of Sales, Genesys
Alex leads sales of Genesys Cloud in North America for Genesys, and has a team of over 80 account executives, solutions consultants, and sales leaders that engage with customers to create a unique and differentiated customer experience. Genesys is the leading cloud-based Contact Center as a Service platform (CCaaS) and is pioneering and defining the Experience as a Service segment. Alex has held multiple roles at Genesys, including as a sales Account Executive and a Customer Success Manager. Prior to Genesys, Alex worked in professional sports with Monumental Sports & Entertainment, the ownership group of the Washington Capitals, Washington Wizards and Washington Mystics.
Strategic Product Specialist - Tetration, Cisco
Greg Holly is a Product Specialist within Cisco’s Global Security Organization (GSO) focused on Zero Trust architectures. His primary responsibilities are focused on consulting with customers and partners on Cisco’s advanced platforms for application workload protection; incorporating visibility, whitelist policy models, adaptive micro-segmentation, and behavioral threat analytics. Greg has over 20 years in the industry and has been with Cisco since 2014.
Lead Virtualization Engineer, Citrix
As a Lead Virtualization Systems Engineer, Joel is part of the pre-sales team and is responsible for aligning Citrix solutions to customers’ business initiatives and goals. He strives to understand complex technical requirements via customer meetings and business discussions, then maps the most appropriate solution to solve those challenges. Technical demonstrations, environment reviews, technical workshops and Proofs of Concept are all tools leveraged in the customer’s digital transformation journey. Joel is also involved in many channel and partner enablement efforts, as well as a strong supporter of the local Citrix User Group Communities in Madison, Milwaukee and the Fox Valley. Born and raised in Wisconsin Joel is a staunch Packers fan, bleeds Badger red and anxiously awaits Brewers opening day every year.
Digital Transformation Consultant, EDCi
Julie brings over 20 years of experience in CX, Technology and Operations to EDCi where she helps organizations improve their customer experience, optimize operations and mature through their digital journey. She finds the variety of business processes and technology fascinating!
Julie is passionate about exploring disruptive technologies and how they can transform our work and our lives. She serves on the board of directors for Advancing AI Wisconsin, whose mission is to help educate Wisconsin organizations about new or disruptive technologies.
Julie studied at the University of Wisconsin at Oshkosh and at Richmond College, London earning a B.B.A in Finance. After a career in merger and acquisition integration, ERP and software implementation, and operational management, with both private and public organizations, she transitioned into consulting to pursue her educational and technology aspirations.
Julie is married with 2 children and a puppy who keep her busy! She enjoys the outdoors, reading and writing books, teaching in youth organizations, and taking classes (she wishes she could be a full time student forever. 😊 She also likes to run, but beware, she is a lousy golfer!
Todd M. Virnoche
SWAT Data Solution Architect, IBM
Todd is a highly experienced storage architect responsible for integrating hybrid and multi-cloud solutions in smarter next-gen infrastructures. For more than 30+ years Todd’s proven experience and technical reputation has provided data solutions in the IT marketplace with a business centric customer vision and the proven ability to create and deliver significant business value. I joined IBM in 1996 on contract and have held numerous positions in development, technical sales and enablement. During my time I’ve held technical leadership responsibilities in the IBM channel for storage, networking, storage virtualization and business partner enablement in North America. I am presently the IBM NA SWAT systems Architect responsible for IBM Flash systems to all customers in North America.
Technology Consultant, Cisco
Kevin Switzer is a Cisco Technology Consultant (TC), and has been with Ingram Micro’s team for over 12 years. As a TC, he is a field-focused resource that specializes in helping navigate Cisco technologies, road mapping new specializations and architectures, as well as assisting with designing and demonstrating Cisco technologies to help clients use technology to solve various business problems and needs. He is responsible for the Central US territory.In addition to his formal education, Bachelors of Science in Computer Science Kevin holds various Cisco Certifications in Design as well as implementation and configuration for Cisco Data Center and Security Solutions. He has a passion for the Cisco Security architecture including FirePower, Malware protection, Umbrella and Stealthwatch. Kevin is also an avid threat researcher as well as a member of the FBI InfraGard Partnership for Protection.
Senior Security Architect, RedLegg
Mark Kikta, Senior Security Architect at RedLegg, is a passionate researcher and co-builder of RedLegg’s threat intelligence program. Mark has a reputation for top-notch, risk-based strategies and over-the-top customer service. Bringing his experience as both an attacker and defender to the playing field, he delivers a blended, bespoke approach to security solutions with an emphasis on total security posture.
With deep IT security expertise, Mark’s range includes organizational security strategy, enterprise security controls, behavior-focused remediation, incident management, system development & management, process & physical security assessments, Security Information & Event Management (SIEM), Managed Security Services (MSS), and Security Orchestration & Response (SOAR).
Mark has a proven record of steering and delivering major projects, organizational transformations, and innovative technical solutions for Fortune 10 to 500 clients in industry-leading organizations
Northeast WI Regional Manager, Microsoft TEALS
Microsoft TEALS is an industry wide volunteer program that helps high schools build and grow sustainable computer science programs through team teaching with classroom teachers and tech industry volunteers. TEALS teams teach students who would otherwise not have the opportunity to learn CS at their school. The classroom teacher gradually takes over the responsibilities of teaching CS as they master CS content and pedagogy, TEALS creates a ripple effect by empowering them to impact thousands of students over their teaching careers.
Sr. Systems Engineer, Veeam
Joe Marton is a Senior Systems Engineer at Veeam with 20 years of experience in the IT industry. In that span, he’s spent time as a customer, a reseller and as a software vendor, giving him great insight into all the aspects within the industry. That experience moves beyond just storage, virtualization and Availability, but also into core infrastructure technologies from Microsoft, Novell, SUSE, and others along with cloud technologies. He has also presented at many industry events.
Marketing Director, TechSee
Don Bambrick is Director of North American Marketing for TechSee, responsible for product marketing strategy, new product & feature introduction and sales enablement strategy.
TechSee uses cutting edge computer vision, AI and AR to enable visual engagement between enterprises and customers, resulting in faster and more personalized customer experiences.
Don held marketing positions at Comcast Business, Verizon Wireless and KPMG prior to joining Techsee. With a focus throughout of bringing new technologies and solutions to the market.
Don has lived and worked in Europe, the Mid-East and Asia, and currently lives with his family outside of Philadelphia. He has a BS degree in Marketing from Providence College and an MBA from Auburn University.