Session 1, 10:00-10:45
The Future of Work Is Now
Hear how the latest innovations at Citrix are shaping how users consume technologies, both on-premises and in the cloud. You’ll gain a better understanding of where Citrix is today and where they are headed while learning about new and emerging technologies.
Presenter: Joel Piper, Lead Virtualization Engineer, Citrix
Technology Trends in Storage, Hybrid and Multi-Cloud Infrastructure
IT enterprises are changing. New technology and standards are revolutionizing the marketplace at an accelerated rate. Let’s explore how new storage infrastructures provide value and reduce the overall complexity while delivering next generation functionality in the new data economy.
Presenter: Todd Virnoche, SWAT Data Solutions Architect, IBM
IVA is the New IVR
With rapid advances in conversational artificial intelligence technologies, IVRs are quickly being replaced with cloud-based Intelligent Virtual Agents (IVAs). An IVA goes a step further than an IVR by interacting with callers just like live agents. In this session you’ll learn:
- How leading brands are benefiting from an IVA
- How to identify conversations perfect for an IVA
- How an IVA can integrate with contact center technology
Presenter: Dan Fox, Vice President of Product Marketing & Strategy, SmartAction
Session 2, 11:15-12:00
Empowering the Modern Workplace with Microsoft 365
Microsoft provides a wide range of cloud-based solutions to create and empower the modern workplace. Microsoft 365 Enterprise E5 (Microsoft 365) solutions support many key needs of today’s enterprises. During this session we will talk about how IT can leverage the Microsoft 365 suite to improve upon the productivity, collaboration and security of their business units such as HR and Marketing.
Presenter: Andrew Bronstad, Senior Solutions Architect, EDCi
The Modern Data Center
Is there a text book definition or a standard for today’s modern data center? Probably not, at least not just one. Today’s data center might be at a colocation facility, a corporate brick and mortar purpose-built facility, several data closets, all, or none of the above. We will go over trends in technology that simplify the process of building, expanding or refreshing a data center. Innovations in UPS and PDU technology will change ROI formulas. We’ll discuss how that might affect equipment selection on future purchases. We will also talk about ways to keep track of your equipment and deal with the data it provides. Is a DCIM package needed or would it be better to set up alarms on smart devices? We’ll discuss the pros and cons of the different approaches.
Presenter: Bryce Kleen, Manager Solutions & Emerging Technologies, IT and Edge Infrastructure, Vertiv
Session 3, 1:15-2:00
Architecting the Privileged Workspace
As a highly privileged worker, you have the power to create, enhance and destroy – and so does anyone who can impersonate you, use your tools, or otherwise abuse your powers. A discussion of the architectural aspects of a privileged workspace, resource delivery models and the 5Ws of Context along with thoughts, tools and techniques focused on both our present missions and future opportunities.
You’ll gain a better understanding of how to deliver an optimized, productive end-user experience while increasing your security posture. This session will help you understand general security trends and threats which affect all of us.
Presenters: Kurt Roemer and Joel Piper, Citrix
Wi-Fi 6: Reinventing the Mobile Experience
Wi-Fi 6 is revolutionizing the way we communicate, transact business and interact with the physical and digital worlds. This new technology opens the door to new use cases and business models that will power tomorrow’s applications and opportunities. This new era of networking must be designed to take full advantage of Wi-Fi 6, along with the wired infrastructure needed to meet increasing demands. In this session you’ll hear about Wi-Fi 6 and how the Cisco Catalyst family has expanded to include Wi-Fi 6 wireless solutions. Learn how our wireless solutions go above and beyond the Wi-Fi 6 standard with a custom ASIC, advancements in security, support for IoT, advanced analytics, reliability and industry partnerships with Apple and Samsung to optimize performance. See how we are simplifying and reinventing access with Catalyst wired and wireless solutions to give you one network, one operating system and end-to-end security. You will also see a demo of a powerful location platform to give you actionable insights, provide trigger notifications, and drive better business outcomes.
Presenters: Patrick Croak, Cisco
Session 4, 2:30-3:15
Integration Strategies with Microsoft and Cisco
In a modern workplace we recognize that customers can have a mix of different vendors across conference rooms and calling infrastructure solutions. Over the year’s customers have asked us to simplify their deployment complexity in a mixed vendor environment. During this session we will talk about key interoperability options between Microsoft and Cisco to help simplify meeting and calling for mutual customers.
Presenter: Matt Sims, Customer Success Manager, Microsoft
Testing Your Security Incident Response Plan
The majority of security incident plans please regulatory requirements but it is unknown if they are actually actionable. This session will include tabletop exercises and sample scenarios to help key personnel understand their role and responsibilities as well as identify potential areas of improvement for current plans and policies. We will review strategies to help make this a part of your process. All attendees will received “The Complete Guide to Validating your IR Plan.”
Presenter: Mark Kikta, Senior Security Architect, RedLegg