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EDCi’s Statement on Coronavirus

In response to the on-going concerns related to COVID-19, we wanted to update you on EDCi’s response and actions. EDCi is continuing operations throughout the COVID-19 pandemic and we will continue to provide you the same level of technology expertise you have come to expect from us. EDCi is closely monitoring the information from the Center for Disease […]

Andrew Bronstad, Senior Solutions Architect, EDCi

EDCi Adds Bronstad and Microsoft Cloud Capabilities to Team

Wisconsin — February 11, 2020 — EDCi is excited to announce the addition of Andrew Bronstad, Senior Solutions Architect, to our team. Andrew is a Microsoft Cloud expert specializing in complex interoperability and highly specialized business use cases utilizing Office 365, Microsoft 365 and Azure. Andrew is a graduate of Milwaukee Area Technical College with […]

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Alert: Citrix NetScaler Vulnerability

ALERT December 17, 2019 – A vulnerability  has been identified in Citrix Netscalers version 10.5 through the most recent version 13.0. You can learn more about the vulnerability and how to mitigate it on the Citrix website. Citrix is strongly recommending that affected customers immediately apply the mitigation provided on their website (link above) until […]

EDCi to Host AI Conference

EDCi to Host AI Conference

FOR IMMEDIATE RELEASE October 15, 2018 EDCi to Host Technology Conference About AI and Customer Experience The event will discuss how artificial intelligence changes the way businesses operate MILWAUKEE – EDCi, a full-service technology and communication solutions provider with two locations in Wisconsin, will host Envision 2018 on Tuesday, Nov. 6. The free one-day conference […]

EDCi Acquires Attalus Contact Center Business

EDCi Acquires Attalus Contact Center Business

EDCi Acquires Contact Center Business of Milwaukee-Based Attalus, LLC; Grows Contact Center Practice Appleton, WI – May 1, 2018 – EDCi, a Wisconsin-based provider of contact center, communication and technology solutions, announced today the acquisition of Attalus LLC’s Genesys contact center business. This strategic acquisition fits with EDCi’s corporate mission,  enabling the company to establish […]

Genesys Receives National Recognition

Genesys Receives National Recognition

Last week Frost & Sullivan, a global research and consultancy organization, announced that Genesys was honored with the North American Company of the Year award for its leadership in the contact center industry. Congratulations Genesys! So, why is this a big deal to EDCi? Because Genesys is our partner of choice for the contact center […]

EDCi Releases EHRConnect Software

EDCi Releases EHRConnect Software

Contact Center Software That Will Revolutionize Customer Service in the Healthcare Industry Appleton, WI – April 20, 2018 – EDCi is pleased to announce the release of our new EHRConnect software product. EDCi, a provider of communication and technology solutions, has been a leader in the contact center technology space for nearly 15 years. We […]

EDCi Announces UWEBC Membership

EDCi Announces UWEBC Membership

Appleton, WI – January 10, 2018 – EDCi is pleased to announce our membership with the UW E-Business Consortium (UWEBC). UWEBC members are world-class companies from a broad range of industries, facilitating cross-pollination of innovative ideas. This vibrant community of members enjoys more than fifty peer group meetings a year in four focus areas: marketing, […]

EDCi Announces Managed Security Services Partnership With RedLegg

EDCi Announces Managed Security Services Partnership With RedLegg

  Appleton, WI – December 6, 2017–  EDCi, a full-service technology and communication solutions provider has announced a partnership with RedLegg, a global provider for managed and cybersecurity services. RedLegg provides a Channel Partner Program with comprehensive advisory solutions for real-world data protection and security challenges. Three core service offerings are Advisory which includes, Virtual […]

EDCi Joins eG Innovations Channel Partner Program as a Platinum Partner

EDCi Joins eG Innovations Channel Partner Program as a Platinum Partner

Electroline Data Communications, Inc. (EDCi) will offer eG Enterprise to IT organizations as an industry-leading performance monitoring and reporting solution to deliver an excellent user experience Appleton, WI – July 19, 2017 – EDCi announced that it has joined the eG Innovations Channel Partner program as a Platinum Partner. This partnership supports EDCi’s strategic priority to help enterprise […]