Current Avaliable Seminars
Listed below are the current seminars and informational sessions. To register, simply click the register button near each description.
May 20, 2008 Transforming Service and Support Seminar/9:00 a.m. Hilton Garden Inn, 11600 Park Place, Milwaukee
Elevating your level of service and support
Elevating your level of service and support while controlling your costs can be a daunting endeavor. As you begin to plan your strategy for the future, questions similar to these may surface.
- What will customers expect from the future of our service and support?
- How do we invest in the right technology and achieve a solid return on investment strategy as we evolve?
- What types of technology have other companies invested in to elevate their service and support offerings?
- What service and support trends could provide a competitive advantage for us?
- Can conventional phone, fax, voicemail, and email technology be leveraged to increase customer satisfaction and productivity?
- How do companies like ours achieve visibility, control, and adherence around workflow and process?
Learn how others have leveraged advancements in communications, workflow, technology, and process adherence to achieve their goals. The knowledge you walk away with will help you envision solutions to today’s challenges and others that have not yet been uncovered.
Register
May 20, 2008 Transforming Service and Support Seminar/1:30 p.m. Radisson Paper Valley, 333 W. College Avenue, Appleton
Elevating your level of service and support
Elevating your level of service and support while controlling your costs can be a daunting endeavor. As you begin to plan your strategy for the future, questions similar to these may surface.
- What will customers expect from the future of our service and support?
- How do we invest in the right technology and achieve a solid return on investment strategy as we evolve?
- What types of technology have other companies invested in to elevate their service and support offerings?
- What service and support trends could provide a competitive advantage for us?
- Can conventional phone, fax, voicemail, and email technology be leveraged to increase customer satisfaction and productivity?
- How do companies like ours achieve visibility, control, and adherence around workflow and process?
Learn how others have leveraged advancements in communications, workflow, technology, and process adherence to achieve their goals. The knowledge you walk away with will help you envision solutions to today’s challenges and others that have not yet been uncovered.
Register