EDCi offers a complete managed service portfolio. We have the ability to customize the service and support to our clients needs. EDCi leverages established technology standards to deliver a powerful agent less platform that allows you to deliver best practices monitoring and management of the entire IT environment of our customers, including virtualized, cloud and software-as-a-service (SaaS) resources. High performance, scalable and easy to use, EDCi is your preferred partner for today and tomorrow.

• Simple Deployment – Install a single lightweight piece of software - the Onsite Manager - at a customer site, and you can be up-and-running with best practices monitoring and management within hours.
• Limited Bandwidth Usage – The Onsite Manager has been optimized for minimal network traffic utilization and is optimized for scalability because it is the only component that communicates with the Service Center.
• Security – With full SSL support and no inbound communication or open port requirements, our service is ISO-compliant.
• Ecosystem Integration – Product integration with all major operating systems, applications, servers, PCs, network and security devices, VoIP, backup and recovery and more. Services integration include third-party NOCs, peer-to-peer, remote backup, hosted security, PSA/CRM and more.
• Out-of-Band Management – The Onsite Manager can easily monitor and manage out-of-band devices even when they are powered off by leveraging advanced Intel® vPro™ technology.
• Easy Configuration and Maintenance – When new devices are brought online or reconfigured, the Onsite Manager will detect them automatically and display information about them in the web-based central dashboard of the Service Center.
• Virtualization – Our managed service can be used to monitor and manage virtualized resources so you can deliver managed services to the entire IT environment.
• Hosted or On Premise – Our managed service is available as an On Premise or as Hosted solution allowing for maximum flexibility for deployment based options.