Currently, EDCi is offering the following career opportunities:

• I3 Software Engineer

Location: Appleton, WI

The I3 Software Engineer will have responsibility for designing, developing , implementing and supporting .NET, Crystal & SQL Reporting Services that leverage Interactive Intelligence (www.inin.com) technologies.

This opportunity is primarily a development role with responsibilities within’ .NET and the Interactive Intelligence development toolset. As a facet of the role, EDCi will extend the qualified candidate’s knowledge in the Interactive Intelligence product to learn how to program and extend/integrate systems.

EDCi engages with clients in the Midwest to provide infrastructure and call center technology services and solutions to improve businesses and provide alignment to business strategy. We provide full life cycle support including strategy, assessment, implementation, training and support. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Interactive Intelligence, IBM and Microsoft our customers receive the highest quality of product and service the industry has to offer.

Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. Last, EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.

• Consult with clients to determine functional requirements and converts those to both requirements and design specifications
• Perform project and support tasks in .NET, Crystal, SQL Reporting Services, Interactive Intelligence toolset & telephony IVR solutions
• Consults with clients to determine requirements and translate them into hardware/software capacity recommendations
• Design, install configure network and telephony devices in compliance with company standards
• Must have the ability to operate with minimal supervision and effectively communicate with both internal and external customers
• Ability to balance both support and project work; able to meet project milestones

• 4-6 years of .NET development
• Understanding of object-oriented analysis and design skills
• C# Experience or other comparable Programming Languages
• Experience with Microsoft SQL Stored procedures is a Plus
• 3+ years of Microsoft SQL database experience
• Interest in learning or working with an IP Telephony/VoIP technology is required
• BS preferred, Associate's degree in IT related field required
• Excellent client service attitude and team focus

• 1+ years experience in network administration and support is a Plus
• 1+ years IP Telephony/VoIP experience is a Plus
• Working knowledge of the fundamentals and concepts for voice and data communications is a Plus
• Crystal development experience is a Plus
• Prior Interactive Intelligence experience is a Plus

If you are interested in taking the next step in a dynamic career, please attach and email your resume to: recruiting@edci.com.

You may also call our Human Resources Department at 920.733.0303 for more information.