EDCi Announces Managed Security Services Partnership With RedLegg

Posted on Dec 6, 2017 by

  Appleton, WI – December 6, 2017–  EDCi, a full-service technology and communication solutions provider has announced a partnership with RedLegg, a global provider for managed and cybersecurity services. RedLegg provides a Channel Partner Program with comprehensive advisory solutions for real-world data protection and security challenges. Three core service offerings are Advisory which includes, Virtual […]

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Why Firewalls Need Constant Refreshing… And Having Your Engineers and Your Business Take Ownership!

I had a discussion recently with a customer regarding firewall “ownership”.  Not which group owns the firewall (typically network, firewall or security) but actually taking ownership of the access rules within the firewall.  Sounds pretty boring, huh? Perhaps, but it is one of the most critical components your company can have in a layered security […]

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EDCi Joins eG Innovations Channel Partner Program as a Platinum Partner

Posted on Jul 19, 2017 by

Electroline Data Communications, Inc. (EDCi) will offer eG Enterprise to IT organizations as an industry-leading performance monitoring and reporting solution to deliver an excellent user experience Appleton, WI – July 19, 2017 – EDCi announced that it has joined the eG Innovations Channel Partner program as a Platinum Partner. This partnership supports EDCi’s strategic priority to help enterprise […]

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How Adam Sandler Can Enlighten Us on Risk Management

Posted on Jul 12, 2017 by

Feeling a touch nostalgic last night, I listened to Adam Sandler’s 1993 comedic album, “They’re All Going to Laugh at You”.  The title purportedly comes from a repeated phrase in the 1976 horror movie Carrie. On the album, Sandler’s character keeps screaming, “Nooooo!! They’re all going to laugh at you!!” much to the anger and […]

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Citrix Announces XenMobile 10.6.5

Posted on Jul 6, 2017 by

Citrix has recently announced the release of the XenMobile 10.6.5 public store client. XenMobile 10.6.5 includes updated public store versions of Secure Hub, Secure Mail and Secure Web for iOS and Android. The XenMobile 10.6.5 Secure Hub for iOS and Android is available in public app stores as of June 28, 2017. The Secure Mail […]

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6 Simple Ways to Save Minutes in the Contact Center

Posted on Jun 26, 2017 by

Nowhere is the phrase “time is money” more accurate than in the contact center. Every second counts when agents are answering customers questions. According to the Customer Experience Impact Report by Harris Interactive, the top two reasons for client loss are that customers feel they are being treated poorly and failure to solve a problem in a timely […]

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4 Automation Tools You Might Want to Know About

Posted on Jun 15, 2017 by

We get it, not every company necessarily needs automation. A large airline contact center with 2,500+ agents would benefit from automation. While a small business that can manage interactions in a timely manner might not. Whether your organization is large or small automation is something to look into. The key to automation is simplicity. People […]

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Electroline Named Vertiv 2016 North American Regional Partner of the Year

Posted on May 24, 2017 by

Electroline has announced that it has been named the Vertiv 2016 North American Regional Partner of the Year. Vertiv, formerly Emerson Network Power, announced the North American Partner Award winners for 2016 achievement at their annual Partner Summit in Nashville, TN. The award-winning companies were selected based on their commitment to empowering the vital applications […]

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Four Reasons Your Business Needs ShareFile

Posted on Apr 28, 2017 by

Businesses are becoming increasingly mobile, information-focused and collaborative. Sharing files and business information requires a dependable, secure structure. Recognized by Gartner as a Leader in the File Synchronization and Sharing market for three years, Citrix ShareFile is committed to providing secure file sharing, storage and sync for businesses. What is ShareFile? Citrix ShareFile helps businesses […]

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