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Join the EDCi Team!

At EDCi, we are more than just technologists. We are a team passionate about the work we do and a family dedicated to building on our strengths and improving our challenges both individually and collectively. We’re constantly looking for curious and innovative people with a passion for technology and problem solving. People who can bring unique value and skills to grow our team of consultants.

When you join the EDCi team, you’ll receive many perks, such as:

  • Health, dental and vision insurance
  • Paid holidays, vacation and sick time
  • Flexibility – work from home when applicable
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Business casual attire with casual Fridays
  • Funded training and certifications
  • And much more!

Please contact careers@edci.com for more information or to submit your resume and cover letter.

Current Positions

Senior Cisco Engineer - Security

Locations: Appleton, WI

POSITION SUMMARY:

The Senior Cisco Engineer will have responsibility to successfully delivery strategy, implementation and support for security-related projects in the Professional Services/Engineering team. To learn more about the requirements and responsibilities view the full job description: Senior Cisco Engineer-Security


Customer Care Solutions Consultant

Locations: Wisconsin

POSITION SUMMARY:

The Customer Care Solutions Consultant is responsible for executing existing business development strategies as well as recommending new strategies that will increase sales for EDCi’s Customer Care solutions. You must be comfortable making calls, following up on leads, working with channel partners and having sales conversations both in person and on the phone. To learn more about the requirements and responsibilities view the full job description: Customer Care Solutions Consultant


Technical Project Manager

Locations: Appleton, WI

POSITION SUMMARY:

EDCi is always looking for talented project managers! Our Technical Project Managers have responsibility to successfully manage projects within the Consulting/Engineering team. Projects managed are typically assessment consulting and implementation services. Projects are executed through EDCi’s Project Life Cycle, which follows PMI principles including the creation of project specific documents. The success of the project from both EDCi and the customer’s standpoint is the responsibility of the Technical Project Manager. To learn more about the requirements and responsibilities view the full job description: Technical Project Manager


i3 Engineer

Locations: Appleton, WI

POSITION SUMMARY:

EDCi is always accepting applications for talented i3 engineers! Our Interactive or i3 Engineers have responsibility for designing, configuring, developing , implementing and supporting Interactive Intelligence and Genesys technologies and is mainly focused on the implementation and support of voice and other communication channels including email and chat routing. To learn more about the requirements and responsibilities view the full job description: i3 Engineer